Introduction

Welcome to iCruiseApp Travel & Tours ("iCruiseApp"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you access our platform, services, or interact with us.

Definitions

• "Personal Data":

  Any information relating to an identified or identifiable individual.

• "Processing":

  Any operation performed on personal data, such as collection, storage, use, and disclosure.

Information We Collect

• Personal Information:

  This includes your name, email address, phone number, billing information, and travel preferences, which you provide during account creation, booking, or inquiries.

• Automatically Collected Information:

  This includes IP addresses, browser type, operating system, and browsing behavior on our platform, collected via cookies and similar technologies.

• User-Generated Content:

  Any reviews, photos, or other content you submit to our platform.

• Third-Party Data:

  Data received from third-party services such as payment processors, cruise lines, or advertising partners.

• Data Minimization:

  We collect only the data necessary to provide our services and enhance your experience.

Legal Bases for Processing

We process your personal data based on:

• Consent:

  When you have given explicit permission.

• Contractual Necessity:

  Processing necessary for the performance of a contract with you.

• Legal Obligation:

  Compliance with legal requirements.

• Legitimate Interests:

  Processing based on the legitimate interests of iCruiseApp, provided these are not overridden by your rights.

• Public Interest:

  In limited cases, processing may be necessary for the protection of vital interests or for public interest purposes.

How We Use Your Information

• To process bookings and payments.

• To communicate updates about reservations or account activity.

• To personalize your experience and provide tailored recommendations.

• To improve our platform's functionality and user experience.

• To comply with legal obligations and prevent fraudulent activity.

• To provide targeted advertising, where applicable. Users can opt out via browser settings or by contacting support.

• To enable data portability or correction requests when required by law.

• To use information collected during promotions, contests, or giveaways to fulfill terms, contact winners, and enhance marketing strategies.

Sharing Your Information

• With Service Providers:

  We share information with third-party service providers to fulfill bookings, process payments, and deliver services (e.g., cruise lines, insurance providers).

• With Affiliates:

  Your information may be shared with iCruiseApp affiliates to enhance services, subject to this Privacy Policy. Affiliates include subsidiaries and partner companies operating under the iCruiseApp brand.

• With Advertisers:

  Aggregated and anonymized data may be shared with advertisers to improve advertising relevance.

• As Required by Law:

  We may disclose personal information to comply with legal obligations or respond to lawful requests from government authorities.

• With Travel Partners and Agents:

  Information may be shared with third-party travel agencies, agents, excursion operators, and other partners to fulfill travel-related services and enhance your experience. When shared, these partners are required to process the data in accordance with this Privacy Policy or applicable legal standards.

• Promotional Data Sharing:

  Information collected during contests, giveaways, or promotions may be shared with sponsors, advertisers, or partners to facilitate marketing efforts or improve promotional strategies. Users will have the option to opt out of such sharing where required by law.

• With Your Consent:

  Information may be shared with third parties when you provide explicit consent.

International Data Transfers

Your personal data may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your information during such transfers.

Data Retention

We retain personal information as long as necessary to provide services or comply with legal obligations. Transaction-related data may be retained for seven years to comply with financial regulations, while user accounts are deleted upon request or inactivity after five years.

Cookies and Tracking Technologies

We use cookies to improve website functionality, enhance user experience, and provide personalized recommendations. Users can manage cookie preferences through browser settings or opt out of targeted advertising by contacting support.

Data Protection

We implement industry-standard measures such as encryption and secure servers to protect your information. Despite these measures, no system is completely secure, and users accept the inherent risks of online interactions.

User Account Management

You can access, update, or delete your account and personal information by logging into your account settings or contacting our support team. Users also have the right to request corrections to inaccuracies in their personal information and may request a copy of their data in a structured, machine-readable format.

Marketing Communications

With your consent, we may use your information to send you promotional materials. You can opt out of such communications at any time through your account settings or by following the unsubscribe instructions in the emails.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and the relevant authorities as required by law. iCruiseApp is not liable for damages arising from third-party breaches or unauthorized access to personal information.

User Responsibilities

You are responsible for ensuring the accuracy of the personal data you provide and for keeping your account credentials confidential.

Children's Privacy

iCruiseApp does not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be promptly deleted. Parents may contact us to review or request deletion of their child's information.

Accessibility

We are committed to providing an accessible platform for all users. iCruiseApp strives to meet Web Content Accessibility Guidelines (WCAG) to ensure an inclusive experience. If you encounter accessibility barriers, please contact customer support for assistance.

Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of the State of Florida, USA, without regard to its conflict of law principles. Any disputes arising from this policy will be resolved through the applicable legal channels in that jurisdiction.

Updates to this Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through email notifications or a notice on our platform. Continued use of the platform constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our support page or email us at privacy@icruiseapp.com.

Limitation of Liability

iCruiseApp is not liable for indirect, incidental, or consequential damages resulting from the misuse of personal data, third-party breaches, or delays caused by unforeseen events, including natural disasters, regulatory changes, or technical failures.

Force Majeure

iCruiseApp is not responsible for delays or interruptions caused by events beyond its control, such as natural disasters, pandemics, strikes, or government restrictions.

Promotions and Giveaways

Participation in promotions, contests, or giveaways may require the collection of personal information such as name, email address, and demographic data. This information may be used for prize fulfillment, contacting participants, and future marketing efforts. Information collected during promotions may also be shared with third-party partners, subject to applicable laws and user consent. Users can opt out of promotional communications at any time.