Frequently Asked Questions

iCruiseApp is a comprehensive cruise planning platform that helps you discover, compare, and plan your perfect cruise vacation. We offer AI-powered recommendations, detailed ship and destination information, user reviews, and comparison tools.

Yes! iCruiseApp is completely free to use. You can browse cruises, compare ships, read reviews, use our AI recommender, and access all our tools at no cost.

You can browse and search without an account. However, creating a free account allows you to save favorites, write reviews, track your cruise history, receive personalized recommendations, and access your Porthole dashboard.

You can create an account by clicking the "Sign Up" button in the top navigation. You can sign up using your email address or through social media accounts like Google. The process is quick and free.

You can search for cruises in several ways:

• Use the search bar at the top of the page to search by cruise name, ship, or destination
• Visit the Explore Cruises page to browse all available cruises
• Use filters to narrow down by destination, date, cruise line, ship, duration, or price

Navigate to the Explore section in the main menu. From there, you can browse:

• Ships - View detailed information about cruise ships, including deck plans, amenities, and reviews
• Destinations - Discover ports and regions around the world
• Cruise Lines - Learn about different cruise lines and their offerings
• Regions - Explore cruise regions and their characteristics

On any search or browse page, you can use filters to narrow down results. Common filters include destination, departure date range, cruise line, ship, duration, price range, and cabin type. Simply select your preferences and the results will update automatically.

Yes! When you're logged in, you can save cruises to your favorites by clicking the heart icon on any cruise page. You can access all your saved favorites from your Porthole dashboard.

CruisVisor™ is our AI-powered cruise recommendation system. It analyzes your preferences, travel style, and requirements to suggest the perfect cruises for you.

To use CruisVisor™:

1. Navigate to the CruisVisor™ page
2. Click "Start Wizard" to begin
3. Answer a series of questions about your preferences, budget, travel dates, and interests
4. Review your personalized cruise recommendations

No, you can use CruisVisor™ without an account. However, creating an account allows you to save your recommendations and receive updates when new cruises match your preferences.

Our AI analyzes thousands of data points including ship amenities, destinations, reviews, pricing, and your stated preferences to provide highly relevant recommendations. The more information you provide, the better the recommendations will be.

Visit the Compare section in the main menu. You can compare:

• Ships - Compare up to 3 ships side-by-side
• Destinations - Compare ports and regions
• Cruise Lines - Compare different cruise lines

Select the items you want to compare and view detailed side-by-side comparisons.

You can compare up to 3 items at a time. This allows you to see detailed comparisons without overwhelming the interface.

Comparisons show key features, amenities, specifications, ratings, and other relevant details side-by-side to help you make informed decisions.

To write a review:

1. Make sure you're logged in to your account
2. Navigate to the cruise, ship, or destination you want to review
3. Click the "Write a Review" button
4. Follow the review wizard to provide detailed feedback

You can review cruises you've been on, ports you've visited, and excursions you've experienced.

Yes, you can edit or delete your reviews. Go to your review page and click the edit button. You can update your review content, ratings, or delete it entirely.

Ratings are calculated based on user reviews. Each review contributes to the overall rating for ships, cruise lines, destinations, and ports. Our system uses a weighted average to ensure fair representation.

Yes! When writing a review, you can upload up to 20 photos to share your cruise experience with others. Photos help other travelers visualize what to expect.

The Porthole is your personal dashboard where you can access all your cruise-related information. It includes your saved favorites, cruise history, reviews, preferences, and personalized recommendations. Access it from the Porthole link in the navigation menu (when logged in).

You can update your profile by going to My Profile in the navigation menu. From there, you can edit your personal information, preferences, and account settings.

Go to your profile settings and look for the password change option. You can also use the "Forgot Password" link on the sign-in page if you need to reset your password.

Yes, you can delete your account from your profile settings. Please note that this action is permanent and will remove all your data, including reviews and favorites.

iCruiseApp partners with experienced travel agents who specialize in cruise bookings. When you find a cruise you're interested in, you can contact our travel partners through the booking page. They provide expert guidance, help you find the best rates, and handle all booking details.

We update prices regularly, but cruise prices can change frequently. The prices shown are estimates based on available data. For the most current pricing and availability, contact our travel partners who can provide real-time quotes.

We offer comprehensive travel services including flight booking, hotel stays, transportation, shore excursions, travel insurance, and personalized travel planning. Learn more on our Travel Services page.

Yes, we offer comprehensive travel insurance coverage for your cruise vacation. You can learn more about our travel insurance options on the Travel Services page.

iCruiseApp works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for the best experience.

Yes! iCruiseApp is fully responsive and works on smartphones and tablets. You can also install it as a Progressive Web App (PWA) on your mobile device for a native app-like experience.

iCruiseApp is a Progressive Web App (PWA). For installation instructions, visit our Help Center page where you'll find detailed steps for iOS, Android, and desktop devices.

If you encounter technical problems, please try:

• Refreshing the page
• Clearing your browser cache
• Updating your browser to the latest version
• Checking your internet connection

If the issue persists, please contact our support team with details about the problem.

We welcome your feedback! Please contact us with your bug reports or feature suggestions. Your input helps us improve iCruiseApp for everyone.